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CMS TrendWatch, by Tony Byrne
Tony Byrne is founder and lead analyst of CMS Watch. See More by Tony Byrne CMS Watch Partners With AIIM on Training
This week, CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organization & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. CMS Watch undertook the coursework development under the guidance of AIIM's Educational Advisory Group, and both organizations will be leading courses throughout North America, Europe, and (next year) Asia-Pacific. Here's why these courses are so terribly important. What are the two pillars of successful content technology implementations? Content Analysis and Process Analysis. Without those two skills, effectively deployed, all the technology in the world won't help you. Yet, there is a worldwide shortage of proficiency and experience in both areas. As an industry, we need to grow the talent base. That's what these courses do. In addition to describing the what of IOA and BPM, the workshops provide a lot of practical information about how. How do you manage change? How do you construct a proper taxonomy? How do you optimize a search results interface? How do you leverage your existing content management tools for process improvement? And so on. What's interesting about both disciplines is that each has core concepts and antecedents going back decades. There is a fundamental body of knowledge in both information analysis and process improvement. Yet, both have seen the advent of sexy new technologies (e.g., rules engines, text mining), as well as useful, if controversial, new techniques (e.g., folksonomies, process monitoring). In the workshops, we've combined the old and the new. Check our site for details on upcoming classes. Hope to see you at one of these courses in the coming months.  E-MAIL | SLASHDOT | DIGG This is a public forum. CMP Technology and its affiliates are not responsible for and do not control what is posted herein. CMP Technology makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Technology's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
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