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Ingres Meets ECM to Boost Salesforce.com | Intelligent Enterprise Blog
ECM TrendWatch, by Alan Pelz-Sharpe
Alan Pelz-Sharpe is a principal and analyst at CMS Watch, covering enterprise content management technologies and practices. An 18-year veteran of the document technology industry, we was formerly a strategist at Wipro and VP North America for analyst firm Ovum.
See More by Alan Pelz-Sharpe

Ingres Meets ECM to Boost Salesforce.com

Posted by Alan Pelz-Sharpe
Friday, June 22, 2007
7:01 AM

The story begins with CA (Computer Associates), which spun off its Ingres line into a separate, open source project. Ingres is now teaming up with open source enterprise content management (ECM) provider Alfresco. The Ingres "Icebreaker" product (linux + database stack) will offer an ECM option provided via Alfresco.

That's good for Alfresco, which charges a pretty penny for support. But of interest also is the fact that Ingres is working with BI/Analytics firm Jaspersoft to incorporate a software bundle to complement Salesforce.com.

The hosted CRM giant recently announced its intention to join the
ECM market
by offering collaborative document management for its clientele. But true transaction-scale ECM via Alfresco/Ingress could also make a powerful option to deal with content resources and workflows that intersect the process of managing customer relationships. It's a thought... a two-tier ECM offering from Salesforce.com -- basic for general office collaboration - extended for high-volume, critical needs.



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