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CMS TrendWatch, by Tony Byrne
Tony Byrne is founder and lead analyst of CMS Watch. See More by Tony Byrne Just What is 'Convergence' Anyway?
For the past two decades I've heard about the "coming convergence" in enterprise software between the data and content sides -- or, if you like (I don't like, but other people do) -- between structured and unstructured information management. This always seemed like more of a vendor fantasy than real enterprise need, but let's acknowledge that CRM and ERP systems use free-form text fields and document attachments, while Web CMS and Records Management systems need good data to run. At various points, people have promoted portal, EAI, and (most recently) search tools to unify these two worlds. But the whole idea still seems rather fuzzy. So I'm pleased to be moderating a panel on convergence at the forthcoming AIIM Expo in Boston, where four leading lights on this issue will hold forth. I'm going to challenge them to turn the concept around, away from technical capabilities, and make it relevant for you, the buyer. I plan to learn a lot, and hope you will too! Tony Byrne is founder and lead analyst at CMS Watch. Write him at tbyrne@cmswatch.com.  E-MAIL | SLASHDOT | DIGG This is a public forum. CMP Technology and its affiliates are not responsible for and do not control what is posted herein. CMP Technology makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Technology's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
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