Collaborate or Perish!
With the reorientation of back-office systems around markets of one, no business can afford to operate hierarchically. Rather, to meet customer demand, you must have a just-in-time model in place that channels necessary information and resources across the supply chain at fiber-optic speed. Scott Joyner
Accuracy Wins
The e-commerce portal is more than a new outbound sales and marketing channel; it also creates an inbound channel for customer profiles, demographics, and behavior statistics. And the more complete and accurate that information is, the greater your chances of e-business success. Don Nachtwey
Solving the ERP Paradox
An important but underpublicized paradox arises when building data warehouses that draw on ERP systems as data sources: Doing so eases the task of ensuring data consistency, yet also makes creating accessible data marts much more difficult. Do available tools answer the challenge? Mark Riggle