One Customer, One View
Connecting customers with Internet-enabled customer relationship management (CRM) systems is the post-Y2K holy grail, but in many information environments, such systems are not integrated with ERP applications. Enterprise application integration (EAI) is the emerging remedy of choice, but what are the strategic alternatives? Dan Vander Hey
EAI Directions
Several technologies have been adapted for the goal of EAI, but the problem is too complex for a single approach to solve. Two of the newest options — lightweight directory access protocol (LDAP) and extensible markup language (XML) — offer some compelling opportunities in their respective niches. Nelson King
Blueprint for the Flexible Enterprise
Competitive forces in “Internet time” often lead to the deployment of point solutions of limited lifetime. But with the framework described here, your organization can potentially take advantage of e-commerce, enterprise information portals, and data warehouses while ensuring longevity as well as integration. Tony Beveridge & Col Perks
JOE CELKO
Celko “Let’s go back to the Dark Ages, when I was young, wore a Nehru Jacket, and looked good in it (eat your heart out, Austin Powers)” Joe Celko describes his one-man battle to remind people that “field” and “column” in a database table are not the same thing.
